Digital Solutions for the Insurance Industry
PGC Digital helps insurers safeguard what matters most—health, assets, and businesses—through intelligent, SAP-powered cloud and AI technologies tailored for the insurance industry
Driving Digital Transformation in Insurance with Smart Software Solutions
At PGC Digital, we specialize in delivering end-to-end digital transformation solutions tailored for the insurance industry. Leveraging SAP’s cloud-based and AI-driven technologies, we help insurers streamline operations, improve customer engagement, and launch agile, data-driven services. From policy administration and claims management to customer analytics and risk assessment, our solutions are designed to modernize your core systems and drive growth in a rapidly evolving market. Partner with PGC Digital to transform your insurance business into a future-ready, customer-centric enterprise.
Key Challenges Facing the Insurance Industry in the Digital Age
The insurance industry is undergoing rapid transformation, but it faces a range of pressing challenges that threaten growth and customer satisfaction. From outdated legacy systems and increasing regulatory pressures to rising customer expectations and the need for real-time data analytics, insurers must navigate complex issues while remaining competitive. At PGC Digital, we understand these challenges and help insurance providers overcome them through modern, scalable, and AI-powered digital solutions tailored to their specific needs.
Key Features and Benefits
SAP FS-CD (Collections and Disbursements)
Manages premium collections, payment processing, commission payouts, and disbursements. Supports integration with other financial systems and ensures financial compliance.
SAP FS-PM (Policy Management)
Handles the entire lifecycle of insurance policies—creation, changes, renewals, and cancellations. Supports flexible product configurations and multi-line insurance products.
SAP FS-CM (Claims Management)
Automates and manages end-to-end claims processes—registration, validation, and settlement. Improves customer satisfaction with faster and more transparent claims handling.
SAP FS-RI (Reinsurance Management)
Manages reinsurance contracts, ceded premiums, and recoveries. Ensures regulatory compliance and accurate accounting in reinsurance operations.
SAP BW/4HANA (Business Warehouse on HANA)
Provides advanced reporting and real-time analytics for underwriting, claims, and financial data. Enables data-driven decisions through powerful dashboards and performance insights.
SAP CRM for Insurance (or SAP C4C in newer implementations)
Manages customer relationships, sales, marketing, and service for insurance customers. Offers a 360-degree view of customers and integrates with other SAP insurance modules.
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Ready-to-run cloud ERP
Drive efficiency, respond faster to market changes, and deliver superior products and services with our cloud-powered ERP platform.
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Migration to cloud ERP
Experience the advantages of cloud ERP while preserving your unique configurations and meeting business and regulatory requirements.
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Connected, business-wide services
Enhance customer service management by building lasting relationships throughout the entire customer experience.
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Personalised customer engagement
Provide tailored engagements at scale, delivering real-time results that drive retention and foster long-term loyalty.
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Simpler accounting for financial products
Simplify operations by consolidating data silos into a single central hub, streamlining data management between operations and finance.
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Granular profit and cost analysis
Leverage advanced modeling tools to generate actionable insights through profitability, cost, and process-driven business use cases.
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Accelerated IFRS 17 compliance
Implement a preconfigured financial products sub-ledger system built on best practices from advanced IFRS 17 projects.
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IFRS 17 disclosure reporting
Achieve IFRS 17 disclosure compliance with a preconfigured solution that includes comprehensive reports and seamless data interfaces.
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Tracking of sustainability goals
Track, report, and achieve your sustainability goals while fostering trust and transparency with your stakeholders.
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Portfolio administration
Simplify portfolio management with a scalable, integrated system that handles claims processing, collections, disbursements, reinsurance, and commissions efficiently.
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Automated procurement processes
Simplify procure-to-pay processes with automated workflows that help employees make informed and efficient buying decisions.
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Efficient sourcing
Tap into a global supplier network to enhance spend visibility, accelerate sourcing cycles, and unlock potential savings opportunities.
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Expense management
Streamline expense processing for greater efficiency and accuracy, ensuring faster reimbursements and reducing time spent on expense claims.
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Invoice management
Accelerate invoice processing, minimize errors, and gain actionable insights to support better decision-making.
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Incentive management
Boost revenue by empowering sales teams and encouraging high-impact behaviors that drive better performance.
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Core HR and payroll
Streamline operations with automated workflows, empower employees and managers through self-service tools, and enhance compliance—all in one integrated solution.
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Talent management
Empower your people to design meaningful careers while preparing your workforce for the demands of tomorrow.
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HR analytics and workforce planning
Unify HR, finance, operations, and strategy to ensure your organization has the right people with the right capabilities in place.
Strategic Partnerships That Move Your Business Forward
With established collaborations across top-tier enterprise IT platforms, we offer tailored digital transformation services. Our broad ecosystem of technology specialists and consultants ensures innovative, business-specific solutions for long-term success.
